Return & Refund Policy – Secret Meow
14-Day Money Back Guarantee
If your product is unopened and unused, you can return it within 14 days for a full refund. For returns, contact us at secretmeowofficial@atomicmail.io for instructions.
Important: Opened or used products cannot be returned for hygiene reasons.
Order Cancellation
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Cancel within 24 hours of purchase for a full refund if the order hasn’t shipped.
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After 24 hours, cancellations depend on order status.
Wrong or Damaged Product
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If you received the wrong or defective item, contact secretmeowofficial@atomicmail.io within 48 hours.
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Reject the package (RTS) or follow our return instructions for replacement or refund.
Lost Orders
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If your order is not delivered, contact us. We’ll investigate and arrange a replacement.
Contact: secretmeowofficial@atomicmail.io